May 18, 2016
I am writing to share our experience with you. In the world in which we live there seems to be so much time spent on complaining and fault finding. However, that is not what I wish to share! I would like to commend the professionalism and personal attention of one of your employees. His name is Joshua Wells.
Joshua saw us through the entire process. He was wonderful. He was there EVERY turn… EVERY question … EVERY phone call or test. NOTHING went unanswered or ignored.
It has been several months now since we closed on our home and we have been working to get settled in and Mr. Wells has, in usual form, checked on us to see how things were moving along for us. Again, we continue to see his personal interest and professionalism and OUTSTANDING customer service.
I wanted to let you know what a gem of an employee you have in Joshua. He was wonderful to work with and we constantly recommend him to any of our friends that are envying our new home!
I would be remiss to not mention Mr. Mark Davis as well. Mr. Davis was also a very positive representative from Clayton Homes. We met him on several occasions when we were in the office and he too showed a very friendly and professional demeanor towards us! In fact, everyone in that office has been wonderful!!
We are very happy Clayton customers! We could not have been more please or satisfied with our experience and that is hugely due to your employee, Joshua!
Kenneth & Carmen C.
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